I ordered 2 lipsticks January 25th. The tracking never updated from Feb 15th on, clearly lost in China. I reached out and they told me I had to wait 60 days for a refund. 60 days has Come and gone and they now ignore all my emails for a refund. There is over 51 emails of me begging for my money back and them telling me no it's still in the way. There is a 100%money guarantee back, but that's a lie, they just ignore you and refuse a credit!