16 Jan, 2020 → by ClaimboUser842805
Limit increment [protected]

1

To whom it may concern Morning I here have an inquiry/ complain about the above account ).lately I have been going through my statements trying to figure out the total owing to you guys as I wanted to settle the account .but to my surprise I realize that my account's credit limit has been increasing without my knowing /knowledge. I would like to know how or who authorized the limit increase from what it was is in 2016 unfortunately I don't have statements prior to that, to what its on to date. if possible I would like some records from you stating /showing my request for the increase .if not so kindly assist in amending the account back to the original limit as I would not be able/afford to pay off /settle the current limit. an email was sent to the ombudsman ([protected]@creditombud.org.za)on Monday but till this day no one has replied or acknowledged my email .
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