22 Jun, 2019 → by ClaimboUser657990
Lifetime warranty a sham
1
castle windows installed windows in our house, 11 windows installed, installers didn't want to finish on inside, but did finally. after 5 yrs, now 5 of those windows have either cracked or fogged or metal mechanism has rusted into making windows bad has occurred, expect more rusting mechanism to happen, cheap metal. finally called home office and was told I would have to send them a copy of contract and check for $150 for them to honor the Lifetime warranty. bad company. still have bad windows. location if North Carolina