Lied to us repeatedly. Ruined my daughter's birthday. We bought a loft bed from them which they said was in stock. We had the delivery paired with a sofa and I called the day of the delivery to confirm everything was on schedule. They said it was. Then the called and said the bed came in damaged. When I called back they said the bed wasn't damaged but was missing components. Then they revealed that another sales person had stolen the components for another order. Then they revealed the bed was back ordered for 2 months. This was a gift for my daughter's birthday that they totally screwed up. I will be demanding my money back.