Two years back Mr. Barry Porter. salesman with Paradise Home Improvement met with Me and my wife in our home and demonstrated the windows we now had them to install. We, Williams and Mr. Barry Porter agreed to install a French door with white vinyl on the outside and wood grain on the inside with Brush nickel hardware and windows grades inside the two French door windows. The installers removed our old French door before looking at what kind of French door was delivered to our home earlier. After removing the old French door, the installers installed the new French door which I told the installer, Rodney, the French door was wrong and was a cheap French door from Lowes' Home Improvement. I told Rodney, this French door would have to be replaced with the French door my wife, me and the salesman, Barry Porter agreed during the demonstration of the windows. The 13 windows were installed with no problems however, To this date, 08-17-2018 we have not received the French door we agreed on. The French door leaks hot air in and cold air out. Light can be seen through the top of the French door. Very poor Business to have the production manager send 24 email and lie on all of the emails that I still have in my possession. We had to pay $17,040.00 for the 13 windows and French door which was financed through Time Investments Services. Best Regards. Don & Leigh Ann Williams.