I had a terrible experience with A Matter of Fax and I need help to get my money back. These people are terrible, they scammed me and stole my money. I bought a printer from them and they charged me twice for shipping and when I tried to contact them they didn't reply. Two weeks later I received a notification that my order was cancelled. I tried to contact them again because I had a lot of questions. First of all I wanted to know what happened and why did they cancel my order and of course I was worried about my money. As I expected they simply ignored my refund request and did not reply. Then I send them another message and told that I was planning to report them but they did not care. What a terrible company, they are real cheaters!