For the past week and currently right now i am spending 3 hours on the phone between lowes, lg & encommpass. They are giving me a run around. I need this part for the oven. No one knows who can get this part. This agrivation i am experiencing is absured and aggrivatiing to say the least. I need to order thispart...What's going on...? you tell me my complaint is to short to get attention from ceo kwang-mo. In that case ---- get me satisfaction and my part.