13 Nov, 2018 → by ClaimboUser768894
LEX PH Staff Incompetent
I ordered Spinning mop, i paid it using my debit card..shipped from overseas. I kept on tracking my parcel, but when it arrives her in Mandaluyong, someone called me, and asked if im available, because they're going to deliver it. I said my billing is here, but the shipping address is SAMAR. and the person on the other line said.."Ok Sir, later someone will call you later to get the new address then will forward it. " I kept on waiting from Saturday afternoon until sunday evening...and when i checked it. It was returned. When i called their hotline, they said no one is using their phone on saturday, no such person, lot of excuses, then they hang up. I call them again, and they don't even bother to answer.