Certainly thought they would make things better, at least they talk a very good game. I owe about $14, 000 which once is paid off, will include interest and penalities. Before Omni Financial (OF), I agreed to pay the state of Wisconsin $600.00 dollars a month, which hasn't been a problem. Along comes OF giving the song and dance, that the $600.00 is alot of money, and they could get that lowered due to the fact that my overall bill will include penalities and interest, which they could get eliminated. I paid $1200.00 dollars to OF, and they did temporarily stop my payment that was due with the state. I provided them a post dated check that was cashed early by the way. This post dated check was supposed to give me time to check them out to make sure they were legitimate. In the meantime, I was also owed money from another state that I have been trying to get resolved for a few years. The state of Illinois owes me about $2200. It's been a nightmare trying to first, get a hold of someone, and second, getting them to respond. I've sent my revised taxes several times, and everytime I get a hold of someone, I get "nothing has been entered in the system", or "can you resend them" to this place, or that place. We're talking about the year of 2007, so as you can imagine, the statue of limitation will come into play when a state owes you money. About six months ago, I threw my hands up in the air, and was like, I'm not going to bother, I'm done. Well, this was great news to OF, in my opinion. They wanted me to continue to try and get this money from the State Illinois (OF contacted them as well), while they would continue to work with the state of Wisconsin to get my pay lowered. Keep in mind, I had to send my revised tax information(I have to do the leg work on this) to Illinois, who I've been dealing with for a few years already, so I know this is going to be a problem. After several weeks of being told pretty much nothing(OF did reach out to the State of Wisconsin informing them that more time was needed), I was informed that an additional $1000.00 was needed in order for OF to continue their work. Of course this didn't sit well with me, so I fired off a letter to OF and asked, can you get my bill lowered, yes or no? The answer was no, because based on my income and my bills, I could afford the $600.00 monthly payment. According to an assistant of the guy I was working with at OF, the states and OF use the same guidelines for trying to work out a payment plan. So long story short, I paid OF $1200.00 and didn't have to pay the state of Wisconsin for the months of April and May, which would've been $1200.00 for those two months. The $600.00 payment resumed in June, and I still have the same interest and penalities that have been assessed, and that will accrue once I'm done paying. So you be the judge? Had I not asked if they could get my pay lowered, I have a sneaky suspicion that every six to eight weeks I would've continued to get a letter informing me that I need to pay an additional $1000, or some other amount, for them to continue their work. And I will be calling the Attorney General's office in West Palm Beach at the number provided [protected]) in this thread. If nothing else, it will be another complaint.