1 Jan, 2018 → by ClaimboUser917210
Lesson learned as they will never receive one more cent from me

1

I had no problem with the shipping since I knew it was coming from overseas so was prepared to wait a bit. I had chosen free shipping bud did indeed get charged shipping and insurance, things I didn't opt for, once I saw the statement from them through the confirmed email. WHen package did arrive two items were missing. I immediately sent an email and they responded with sorry, popular item no longer in stock. When I checked their website they still showed as having them in stock. I had to send many emails to have the items refunded. Next was the cellphone. I tried to charge the phone and after being plugged in for several hours for three days there was always an error message saying charge failed. I then noticed that the part on the phone where you plug the charger in was broken off. I contacted them and they said sorry you take to get fix and we give you 5 dollar. What kind of customer service. I have been in touch with them daily since the product arrived virtually repeating myself over and over again. They did finally get the reimbursement total up to 10US dollars. The caveat was that I would have to send the phone back and pay the shipping charges and then they might send me another phone but I have to pay shipping charges again. I am not prpared to continually pay shipping charges for product that is garbage. In reading the reviews on here the vast majority of people that are satisfied are those who did not buy electronics. I have had no correspondence from them for about 36 hours now. They have stopped responding since I informed them that I was going to report them to consumer protection. The old adage of buyer beware really rings true here. I wish I had done my research prior to buying instead of after. Lesson learned as they will never receive one more cent from me.
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