31 Mar, 2017 → by ClaimboUser454748
Left me hanging

I called for a shower valve that wouldn't shut off. They came out within 3 hours and gave me 2 quotes for potential repairs. Was told I would hear back the next day when parts were delivered. I never heard back. I made the repair myself when I had the time. I wouldn't even consider calling them again with such poor regard for their customers. I don't know how places with such poor business practices remain in business. Needless to say I'm very disappointed with my experience. I understand the job I needed them for was probably pretty small and I wasn't a priority to them, but leaving people hanging like this is not acceptable.
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