Latitude Group is a labor company that Dish Network hires to do door to door sales and installations for them. The sales representative wears a *** with the Dish Network logo on one side, the Direct TV logo on the other and nothing representing the Latitude Group. The Salesman quotes the Dish Network Policies, but never mentions the Latitude Group or their Policies. The contract is multiple pages and packed full of hidden charges. I've never had a bad experience with a satellite provider so like a dummy I didn't read the contract (my bad). We did not receive the channels that we signed up for and did not like their equipment so we canceled the day after it was installed. Dish Network cancelled their charges after a battle and we thought we were done. Then we were contacted by a Collection Agency with a bill for over $400.00. We never received a bill from the Latitude Group. Dish Network continues to use the Latitude Group so in my opinion they are as guilty of bilking potential customers as the Latitude Group is of hiding charges in the fine print. So give your business to someone else!