Account number: [protected]. I received two late fees on my txtag bill but I never received a bill to being with. My bill went from $2 to now $7 and when I spoke to 2 Tx tag representatives about getting the late fees waived they said it would not be possible and offered no assistance. They were rude and callous. This was a rare occasion that I used the toll and I will never use it again. What is ridiculous is that they have my email address on file but never bothered to send an email stating there was a late charge or bill. When I asked about this they stated the system automatically places the mailing address as a default payment delivery method. That is very convenient as they charge $1.15 to mail out a bill. This is ridiculous and fraudulent.