7 Jun, 2020 → by ClaimboUser782569
Late delivery size is smaller than stated

1

First the site gave me a estimated delivery of three and a half weeks from the time of order. I assumed that's because it was customized with my name. The delivery date given in an email later did not happen oh, neither did the second date given. The rug is supposed to be 36 by 24 but it is 35 x 24. The first letter is cut off by that one inch and the thickness of the rug is like a thin felt product. Terrible. I paid $30 for this POS. I will never buy from this company again. User's recommendation: Do not buy from Personal Creations.
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