1 Jan, 2018 → by ClaimboUser170194
landscaping and manger

2

Hi I am writing this email to voice my concern over the main manager at the fm 529 and Barker cypress. (The one who handles all membership cancellations). I was expressing my concern over tress that were hanging over the main exit to LA Fitness. Trees that hang low enough that can scratch and damage the paint of passing vehicles. Well, when I was done expressing this to her she literally told me " well those are the banks tress ". "Maybe u should walk to the bank and tell them yourself". Totally rude and lacked compassion as a manager trained to handle a concerned customer. Although she may be right in the fact that the tress are not the responsibility of LA. There are better ways to handle the situation instead of blowing off a customer and sitting down talking on the phone. Thank u for your time and hope u have a blessed day
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of LA Fitness International you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.