https://www.huffingtonpost.com/2012/04/26/citizens-bank-settles-overdraft-suit_n_145****.html The still engage in outrageous fees by not processing checks while holding on to deposits for credit. Back to their old tricks. Processing checks and holding checks waiting for credit sending accounts into overdraft. Than charging sustain overdraft!!!!!!!! Mobile banking down a lot. System down a lot. Got to the business web page no notice. They idiotically post in on FB assuming the world goes to FB when their banking services are not working, again. Takes more than 48 hours to get a response to any written request. Stock responses tell you to call. Calls give different responses than branches and tell you to go to branch. They were sued before and will be sued again. Worst bank in the world.