6 Dec, 2020 → by ClaimboUser752812
Lack of transparency in their online selling of supposed free trials
1
I took a free trial for a month which required my credit card details being given. I went to cancel when I noticed a fee being deducted from my credit card which was prior to the month's trial end date. I never use Adobe except for this time when I needed to print a document that I was sent. When I went online to cancel a cancellation fee of $109.95 is being charged for early cancellation. All this without any prior notice being given to me of all their hidden charges. Adobe seems to be another large company selling a brand unethically and needs to address this and to be more transparent on their free offers with associated charges User's recommendation: Contact company to be clear on what you are signing up for.