1 Jan, 2018 → by ClaimboUser293017
Lack of service & follow up
2
Seller Beware!!! SellMyTimeshareNow offer appalling customer service. I would not recommend this organisation to anyone, in fact I would strongly advise others not to use this service. From my personal experience they lacked minimal follow thru once payment was made. Initially the representative was very proactive & could not assist enough, however once I signed the contract & made payment for their services this changed. I had to deal with multiple representatives in the first few months of signing the contract back in October 2015. Being an international customer it was easier to make contact via email so I would write periodically requesting status updates on my property. Currently my last response from a SellMyTimeshareNow representative was late February 2016 & after several attempts since then no one has bothered to respond to my enquiries. From my experience this organisation's customer service is limited to non-existent. Their advertisement is very misleading as I certainly have not experienced the service they promote to date. And no, my property was never sold.