11 Oct, 2018 → by ClaimboUser384444
Lack of response and lack ofcustomer service

I’m sick of being ignored!!! Someone should contact me!!! I’ve made several calls, left several messages, waited on hold several times in eccess of of 10 minutes each time. Once for over 30 minutes. When I did get a rep this last call, they hung up before I completed my first sentence!!! This has been going on for over a month!!! There is a tree in the road right of way that is leaning over my personal pole and wires that needs to be cut down. Some trimming was done but the threat of the tree falling or uprooting and taking out my personal pole remains!! I’ve called the division arborist 3 times and left detailed messages with my return phone # on 10-8-18, 10-9-18, 10-11-18. No call back!! Who will pay for my pole to be replaced when the tree takes it out???
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