Hi there, I have followed the process and completed online inquiries on two separate occasions about two separate purchases and I have not heard back for over a month now. I have not recieved an item I have paid for, the red top. And I have recieved items that are of poor quality and not wearable. One earring broke as I tried it on the first time. The necklace does not sit flat on me and looks silly. The jhumkas I received are nothing like the ones advertised. I have sent a separate message requesting someone get in touch me with and still there hasn't been a response. I am not happy.