1 Jan, 2018 → by ClaimboUser469520
Lack of receipt of payment
*SOLVED

3

My daughter has a mortgage on the home she has owned for almost 6 years. She's a stylist and the economic downturn has hit her hard. She is working but her income is not consistent and she has had her mortgage sold to Everhome Mortgage, who has a mailing address in Georgia. She has tried to make payments, albeit partial, but the payments have been refused by Everhome and so at this point she is in arrears 5 months and facing multiple late fees. Inspite of mul;tiple attempts on her part to work out an arrangement with Everhome, they have been unusually difficult. As her parents, we co-signed on her mortgage and so wrote a check for nearly 2500 dollars to bring the account current and sent it January 6th, as of the 16th of January they claimed they hadn't recieved the check. So when the customer service people were contacted by us, they claimed they still haven't received it as of yesterday, the 20th of January, causing us to stop payment on the check and make arrangements to have the amount transferred to our daughter's account and have it electronically debited and credited. Well this arrangement was unaceptable to Everhome who requested the amount be taken in CASH to WESTERN UNION and wired to them. Right... I don't think so. We will be contacting the attorney general in Georgia and letting them know just how shady the business practices of Everhome are.
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