6 Jan, 2019 → by ClaimboUser873023
Lack of professional and ethics

1

First, I couldn't get ahold of anyone on the phone, so I tried to set up an appointment to meet with an agent to view an apartment to possibly rent on their website. I made my first appointment on the website. On the day of appointment, no one showed up. I called 3 times and finally got ahold of an actual person. They said that the website is a new system and there was no record of my appointment. They said to try again using self view appointment. I did that and set up an appointment to view that apartment to visit by myself. On the day of my appointment, the system texted me the code to get into the vacant apartment. Access was denied, 3 times. I tried to call the phone number given from the text if there was any issues. I called 8 times and no one answered the phone. The next day, I finally spoke to a human being and told them we will just go ahead and apply for the apartment and they said ok. The next day, Meybohm emailed me the application and we filled it out and paid the application fee (which is nonrefundable). After 2 days of waiting, I called and was informed they already rented out the apartment 3 days ago, in the morning. I said that's ok, just refund us our application fee since you rented it prior to even sending me the emailed application. They refused and said they will not give me a refund because it was my fault I took to long to apply. I don't know about Meybohm's other departments, but Meybohm Property Management are a bunch of crooks who have no sense of professionalism and a lack of caring of the customer or even a potential customer. Beware and use at your own risk.
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