13 Oct, 2020 → by ClaimboUser714198
Labor on down rack time 38 hours to be exact
LKQ sent first engine on Oct, 2 2020 and was crack on right side where engine mount bolts on, received 2nd engine on Oct. 9 2020 at 4.00 and been down on service bay due to vehicle could not be move, needing labor on down service rack and was pretty much told wasn't going to happen worst company I ever seen, would like a call from ceo of company and try to get some type of settlement for this downtime call 330-830-**** Turner Automotive Inc, Engine was not my purchase but from extended warranty company called American Auto Group Inc, my complaint is not my engine and not my purchase