20 Aug, 2011 → by ClaimboUser431697
Klein negligence and substandard work

I have never written or posted reviews but feel compelled to warn everyone about this "design and home improvement contracting" business, also known as Klein Kitchen and Bath. My two word description of the work done by Klein/Upper East Side K&B is "negligence" and "substandard." Their only project manager is abusive and incompetent. He was rarely at the job site and never did what he promised. I had to call the cops to get him to leave my apartment after he repeatedly insulted us and refused to leave after I repeatedly told him to. Klein Kitchen and Bath / Upper East Side Kitchen and Bath ruined our new kitchen cabinets by using the wrong tools so there are rough edges, exposed nails, and bad cuts throughout, not measuring correctly and leaving holes throughout, they could not figure out how to make anything flush, they put cheap valves in for the new sink plumbing that resulted in water damage to the cabinets, they did not protect the job site so that our new floor tiles and new counter top are scratched, and they abandoned the job when we repeatedly called their attention to all the examples of their negligence and substandard work.
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