To Those interested in fair and impartial justice I am a 78 year old retired, widowed elder man who has an eyesight deficiency and has just been scammed, deceived and had a possible fraudulent act and possible banking deception performed by a Walker Anderson, bank manager and a named Mr White , a general manager, for a branch of Key Bank who has a Telephone (347) 379 **** . The bank to supply the funds— KEY BANK - New York, New York. For a funded distribution to me authorized by Advance America. I have paid, mostly Key bank, fees called for by Mr Anderson, bank mgr, and a Mr White - General Manager, the total paid to date is now over $25,000. Mr. Anderson would convey the price and purpose of the next fee to a Mr. Steven Parker , loan agent/mgr for Advance America and I would forward the payment to a variety of recipients (18 or more) as called for by either Mr. Parker or the bank manager Mr. Anderson and now Mr White. For the last 12 or so payments, I started getting concerned and questioned the fees continuing need as per the bank managers and Mr. Parker. The promise which prevailed for the last number of fees being called for was to be the last fee needed before the completion of the funding. The end has never been reached and I finally realized that as long as I would make the next (indicated to to be the last) payment there would be another fee to be paid. Mr. Walker on three different occasions communicated to me that this current fee when paid would be the last and the funding would complete. Then there would be another fee to be paid— three times after the indication of the last payment made by Mr. Anderson, he would find another fee that needs to be paid even though he is indicating that this next fee is the final and last payment. I finally realized it would never end as long as I would make the next called for payment. This has been at least a banking deception and has been orchestrated by Mr. Anderson and now Mr White GM. With many- many attempts to contact Mr. Anderson, only two times did he respond and tell me twice in voice communication ( I have the recordings) that the last payment would complete the needed requirement to go forth with the completion. On three occasions, he provided in text a written statement that the next payment, when made would complete the needed requirements. And at this time there is a called for payment of yet another $350 with unidentified reason for the purpose of this - one more payment to complete the transaction. And as of this date, 7-15-’19, yet another fee is being called for of which I am certain I have made this same payment of the same amount and for the same purpose. $480 Not being able to be gainfully employed ( because in part of a deficiency in my eyesight) and to improve my financial situation, I applied for a $10,000 loan, having bad credit but a loan officer of Advance America, Steven Parker Loan Manager , indicated by telephone in April of 2018 that he could get me a loan in spite of a poor credit number. During the activity lasting into July of 2019, he indicated I had won a raffle and added to this was the return of the payments to date , all in total to $95,000, including the loan of $10K. I have requested the loan company cancel the transaction since it will never end as long as I make payments. I am told I will receive the total input for this project but of course that remains to be experienced. I was told to send fees and payments for various requirements to 18 (now more) different individuals, which I did after hearing that each send to was the last fee and the deposit to my account would follow. Of course there never was, as promised, a deposit made to my account but always more fees were required by as indicated by Mr. Parker which was called for by the bank manager Mr. Anderson which was ALWAYS the last required fee. The fees eventually totaled to slightly over $25,100.00 - best estimate. And again, I maintained contact with him, listening to the BS stories and a “final” and pay of $300 needed to cover the wire transfer charges — (which banks other than Key Bank rarely charge over $30 unless it was international. normally charges around $45, not $300.) and additional payment was called for — last pays have been - $540. $250, $1500 now recently calling for an $1890 payment. With more now in the last few days of $1250, $350, $300 one now paid for $350 AND one more fee of $450 which has been paid once before but he is calling another $450 for the same insurance. Now a new player from the management personnel, a General Manager by the last name of Mr White ( if I was truthfully told his name)His INDICATION TO ME WAS I NEED TO TRUST HIM WHICH I DID and was deceived again, there was no last and final payment to bring this transaction to a conclusion and meet the obligations previously committed to by the managers. I have requested he (Mr. Parker) return my paid funds and cancel the transaction which he stated he would do. I do not anticipate his sending my paid fees and expenses back and will go forward with reports indicating the bank manager of Key Bank and possibly Advance America being implicated. Although Mr Parker has made several attempts to help and should not be implicated. The reports will be sent to the FBI IC3, FTC consumer Protection Div, IRS investigations, AARP Fraud section, Rippoff.com , local Madera County Sheriff Dept, ( report Now In House) Oakland City attorney General, California Attorney General and Oakland Law enforcement and other offices that will accept a report of scam and fraud. In addition, I am in contact with the NY CFS and have completed most of the reports yet to be sent. Letters to the NY attorney general will be included and all banking consumer protection departments. The lack of kept promises and indications being continually false and not fulfilled has prompted this action. This lack of completion in funding has created a devastating financial condition for me as I have relied on the integrity of the personnel of your Key Bank which proved to be totally unreliable and full of false statement purposely made. Others have experienced damages because of this same reason as perpetrated by Mr. Anderson - Key Bank Branch Manager. And now a Mr White General Manager ( if I was told his real name.) As a result of lack of completion of the transaction to my account calls for identification of the travesty and devastation to others as follows- I have for over a year now, assisted a widowed mother with two young children whose husband was killed in an accident. She cannot find work with adequate income to support two young growing children, feed and clothes them. Church help has ceased for her since the Catholic Cathedral caught fire.. all fund are going to the restoration and are no longer available for humanitarian needs. I have been depending on the Key Bank funds that have been promised many times to help with this humanitarian effort for this family. This is not a scam since she stayed with me as an airbnb guest two years ago, I have been face to face with her. I organized a Facebook Fund raiser for her and was able to provide her with about $450 but that has long since be used up. I have used a portion of my social security benefits check for her support and have been steadily falling behind. With the funds that Key Bank is supposed to provide to my account, I would be able to send her enough to restore her utilities, pay her house rent and buy grocery and clothing for her two small children. BUT because of the lack of performance of the two Key Bank managers, it has been impossible to provide an adequate funding for her needs. Had the bank completed the promised funding, all wold be OK but it is a devastation for her and her children as a result of not getting the promised funds into my account which would pass on to help her need.. Additionally, I have several moderately serious needs for myself that I have had to delay for too long. I have broken dentures, unable to get them repaired until funds are available, Have to have a much modified diet because of the poor dental condition I have. Also, I am in need of corrective lenses and need support for my one eye that is of poor vision, I have needs for correction lenses, which I cannot afford, and was holding off any glasses purchase waiting on the promised funds from Key Bank as committed to. I also have a prosthetic eye which has a rare bacterial infection and requires treatment. At my age, 78, my hearing has been failing for a few years and has reached the point of requiring hearing aids which there again, I cannot afford. All the above statement are true and I invite a full investigation of said conditions should there be any questions of doubt about the authenticity of the above conditions. AS YOU can see, the delay in the process of the committed funds has a much farther reaching negative impact than just being late to deposit or not depositing it at all which will be brought before a judge and noted in all filings to the various agencies. If there is anything you can do to facilitate the completion of the transaction I would greatly appreciate it and that would allow me to return to a life I am anticipating terminating from for I see no available resolvement in the condition that has been exasperated by the Key Bank lack of responsible actions. My name and contact information follows; Tom Henson email htomhenson@***.com; cell (559) 682-****; Thank you , and with Kindest regards — Tom Henson