30 Sep, 2020 → by ClaimboUser69491
Kept me hanging on the phone
1
I called the Shakeys Binan Laguna around past 5 in the afternoon inquiring about the bday pizza, cause I just realized I got 3 supercards and my birthmonth is September and It's already the 30th. So the one who answered assist me for a while but then left the phone while I'm still talking to him. I've waited for 15mins thinking they might be busy but they were just chatting and laughing at the background. I called again and ask my other queries. It was the same guy and told him what he did earlier. Making excuses that I got cut off etc while I still hear them. He didn't even apologized. I sarcastically said I'm sorry about that and he just said "OK". Will never go back at this store ever. Rude customer service.!!