My Kenmore Refridgerator die. I found it is an LG. It is 6 years old. The compressor went out. According to my owner's manual, it is covered. They charge me for the compressor and a motherboard and another part almost 1, 400. I had to pay upfront. I do not feel I should have to pay for the two other parts. It is not my fault that LG has defective parts. The only way the new compressor will work is to get a new motherboard. I received my parts and called to make two appointments. The refrigerator was scheduled for 8/30. No one showed. The girl did not schedule it. But did schedule the repair for my washer. The guy came out and another 700 dollars in parts. That appointment is on 9/7. I called on 8/30 and 9/1 trying to find out why they did make an appointment on 8/30. That is the date the girl gave. Now they are telling me they can not get a repairman here until 9/25. That means I will be without a refrigerator for two months. All I am told is they are sorry. There is no manager or any recourse for me to pursue. This is really bad customer service.