In August, 2019 I made reservations for a meeting in Nashville,TN. Since my dog was traveling with me, I decided to book through Bring Fido which I had done numerous times in the past. I booked the room for 3 nights for a total of $615 which was immediately charged to my account. Two days later the meeting was cancelled. When I requested a refund Bring Fido cited their no refund policy and said they could not help me. I immediately contacted the hotel and they immediately refunded my money. I will never use Bring Fido again!