15 Mar, 2019 → by ClaimboUser956178
+Keep Them Out Of Your Computer

1

I called Avast last October but actually got Guruaid, who somehow issued a credit for the Avast subscription I had. I stupidly let them have access to my computer and after three hours on the phone as they deleted hundreds of files they said were malware, a sweet voice talked me into a $299 two year 24-7 service plan. The next week, Guruaid called back and told me "we have been ordered to shut down" and can no longer provide service. They told me they had issued by refund of $299, but to get it, I would have to open my computer and allow them to take over my computer, and then I needed to open my bank account so they could see that my credit card refund had been posted to my bank! I told I might be gullible, but not that stupid. He asked what gullible meant! I hung up, shut down my system, and had a Norton Expert remove all Guruaid info and Avast info from my system. I now receive at least one call a day telling me the company has shut down and to press "1" to get my refund -- one call came an hour ago, and another one as I type this post 3/15/2016 at 1:38 pm EST. I pressed "1" and got disconnected. I wish there was a way to spread the word they are not the software company they claim, and to keep people from losing money. I will chalk it up as stupidity on my part, but BEWARE!!!!!
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