YOU BET: This has become an abomination of a retailer. I have been a client for many years and to date I need to renew some software. Three months ago I contacted a man who was helpful and he agreed that I could pay for the software by mail. Due to an accidental health issue, I was not able to proceed as expected, I am better now and I called to reactivate the former software plus another. I am being told now that it is refused and I have to pay by CREDIT CARD ONLINE!! I cannot do that as my computer is not sufficiently protected. I offered to pay by phone, by Fax, by postal mail again: every other option than email was REFUSED? I hope that the software manufacturers who rely on this new abomination of a retailer see my email and others. This vendor used to be good some years back, Either Idiotbridge are in the malware market for themselves or they are taking too many pills too.SSoft