You would think with about a 40% reduction in business due to Covid that staff would be reaching out to customers. Not at this Silver Spring location. The membership or training staff do not seem to like Asian female working out. They are always oggling at you and then they saunter over to remind people to cover their nose completely. I called this Gwen to comment on this policing and discussed how I like to work out at least once a week to get my money's worth. She is a strict rules type, no personality, no empathy, just flat out calling this as a rules are rules. Then hangs up on me. When I suggested she say "wear your mask please" she snickered at the word "please." I told her I was taking a drink of water and moving my mat in a room where people were separated at least 10ft apart. She didnt understand when I tried to explain my Sunday workout is the highlight of my weekend, and its nice to be able to come in. Again its just like reviewers elsewhere noted, although she claims its nothing to do with race, it does remind me why members keep saying they are unfriendly/rude. Its like okay, we have to work, you get to play, so we dont like to see you enjoy yourself at all! And forget that they should be thankful they have a pretty easy job, but as usual, are all twisted up about not getting to be at a BLM march User's recommendation: Have a mask glued on your face KAREN.