My home was measured for 1400 square ft Karastan undyed wool carpet on April 29, 2016 and was told delivery time was 2-3 weeks; end of May still on back-order. I was told delivery would be at retailer June 29 with installation week of July 11. Paid to move all my furniture July 6 and my dining room is now filled with beds, dressers, couches etc. Was then told updated back-order to Aug 1 with no firm-fixed date. Retailer is cooperative since they have an $8000 deposit. No response from Karastan from 2 email inquiries. Delivery of product and consumer relations is unacceptable. I expected quality service for a supposedly premium product.