12 Aug, 2019 → by ClaimboUser299403
Kaiser is the worst insurance company I have ever dealt with

1

My husband started a new maintenance medication four months ago. He received a letter from Kaiser in mid August stating that is medication would no longer be covered under their formulary as of July 19th. They told us weeks after the fact! They have also changed the pharmacies we can use two times in the last four months. Now our only option is to go to a Kaiser pharmacy to have the prescription filled. Fine if you live near one of the two in our city, but we do not. We should have a choice where we would like to have our prescriptions filled and if they are no longer covering a medication that needs to be taken everyday, they should tell you BEFORE they stop covering it so there is time to contact the Dr. for a new prescription. Clearly Kaiser just wants money has not no regard for the wellbeing of their patients.
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