1 Jan, 2018 → by ClaimboUser55659
Just awful, nobody answers telephone – would never recommend using this company
1
Absolutely dreadful. Ordered 2 bouquets to Europe, on day of first scheduled delivery received email stating couldn't send ordered flowers out of stock & would I go online & reorder which I refused to do having already checked funds had cleared from account. After quoting them Distance Selling Act 2000 and threatening Office of Fair Trading they eventually delivered completely different flowers. Second bouquet never received on transacted day either, over 4 days late, not what was ordered plus no surprise element due to having to ask recipients to let me know if they'd got flowers. Just awful, nobody answers telephone - would never recommend using this company.