I went to JS Gold and Coin expecting to receive resaonable offers on my jewelry and coins. What I discovered was a store full of people with little or no knowledge on jewelry or coins. Out of three stores I tried in the area they offered the lowest and also had the employees with the least amount of knowledge. The lady on their commercials who I think is the manager of the store was extremely rude. She was the short, heavy woman with long dark hair. I can not think of one single reason to tell anyone to waste their time going to JS Gold in Kenwood, West Chester, or Florence.