30 Dec, 2012 → by ClaimboUser121063
Jcx.Software’s Vs.Php rife with bugs, terrible customer and technical support

I can't say how many bugs are in Vs.Php 2010, cause I lost count. Their customer and technical support are terrible. Never had an resolved, nor even respond in acknowledgement of an issue. Vs.Php 2012 trial version has convinced me beyond any doubt not to purchase this product, and advise anyone thinking about buying this PHP IDE add on to Visual Studio .NET, not to, or learn the hard way not to. I purchased this product as I develop using Visual Studio .NET which I have been from the first version (and before it was .NET) to Visual Studio .NET 2012. VS.NET (all versions) is the best IDE I have used. I purchased Vs.Php thinking that VS.NET's elegance and intricacies would flow though to PHP using Vs.Php. I did waste a thought alright. Vs.Php (attempts to) extends VS.NET's IntelliSense to PHP. It doesn't do a very good job of being an editor on par with Visual Studio.NET, and is not like it. Any product suggestion or bug report will float on their customer or technical support area, with out response, for the longest periods. Please, I beg you, don't take my word on that, hop off to their website's support section and see for yourself. There is also their shopping cart facility. They use Regnow, another big story but won't get into them here. As I am writing this post, $USD 49.99 = $AUD 48.21. $USD 49.99, is the price of their [Jcx.Software's] Vs.Php 2012 upgrade license. When purchasing, or about to, the price is stated as $AUD 52.99. I informed Jcx.Software of this discrepancy. They instructed me to take this issue up with Regnow, and that they probably haven't updated their exchange rate ratios. Well thanks Jcx.Software, for this amazing insight and bombastic display of profundity. I very quickly threw that back at them suggesting they take this issue up with Regnow, and to inform me when all is fixed. Won't be waiting till Christmas for that to happen, that's another year away. If you develop PHP on Windows, and maybe on IIS, look for another PHP IDE. There are others out there that, if you only use the PHP-side of their IDE, and VS.NET for CSS, JavaScript, JQuery, all will work fine. Jcx.Software, your product is atrocious!
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