IYOBI needs to be stopped permanently! They are the tech support group for Dell, Epson, HP, Cannon, Numerous antivirus companies. They will take over your computer and infect it with level 3 viruses and try to charge you several hundred dollars to fix it. I have played with them on several occasions to see how they were operating. Being an experienced computer guy I was able to see what they do.. The scary thing is that they prey on 80 year old people like my mother and yours and convince them to give up that credit card number for the initial charge of $179. Then after they have compromise the targets computer they continue to bill that card untl its maxed out. meanwhile they already have your e-mail and have downloaded all your personal files.. These are people that are far away in India, Pakistan... Why are companies like Dell, Cannon, HP, Compaq, relying on this group to support these products we purchase from Best Buy, HH Gregg, Dell.. Well of course the support is much cheaper in India... pennies on a dollar but who from the US is behind this SCAM.. Lets find out who this is and get he or her shipped to India to manage this scam on the soil that they profit from... Anyone out there have any info on the local guy in the states thats behind this?