ive reported that ive bought a item haven't received it plus the up grade you wont to know how much it cost in dollars well I can not tell you that as I only work in stirling my nick name is scoopy leve45 email keithmayhew2013@***.com why is you game so hard to get tpo support as I can never summit a ticket so please make it easier to contact support User's recommendation: make it easyier to contact support as its very hard you might think its easy well nits not.