Thank You! We're glad you were able to solve your Problem. Please tell us about your experience with spacredit 150 Characters Left Done Technical Support, Instructions & Repair Service Chat session in progress. When you are done, click "End Session" on the lower right corner.Hi. I am spacredit and I will be assisting you with your problem. jrgordo100 says: ok spacredit says: hi jrgordo100 says: thanks, jrgordo100 says: hi spacredit says: can you state the question AGAIN jrgordo100 says: what do you see as the problem? spacredit says: can you just give me the exact thing you are experiencing now jrgordo100 says: I wrote it all up in the first statement...want it again? spacredit says: yes please jrgordo100 says: mower will not keep running once started...please read the problem in my first statement. jrgordo100 says: Model 10685, Lawn Boy spacredit says: i can not cause its go off my screen jrgordo100 says: omg jrgordo100 says: can I get a refund? jrgordo100 says: it said you were reviewing the question jrgordo100 says: while I waited spacredit says: ok spacredit says: done worry about it spacredit says: first, Since you said it does not keep running, have you done troubleshooting for the mower? jrgordo100 says: spacredit...you can read all that I wrote, all the troubleshooting that I have done, I want you to read what I have done jrgordo100 says: please read it or please refer to another Lawn Mower Expert jrgordo100 says: Im nnt trying to be difficult, I don't see why I need to retype all that is rite in front of you spacredit says: what kind of mower is yours, is it a lawnmower, craftman mower, or riding lawn mower. spacredit says: k jrgordo100 says: you are not reading, scroll up, you will see the answer. spacredit says: ok spacredit says: just cam down ok take it easy spacredit says: ok, can i give the low down of thing you need to check to be sure you have not check it out? jrgordo100 says: Im looking for the next step in troubleshooting this problem. If you have the next step, then yes spacredit says: ok jrgordo100 says: have you been able to read my opening problem/statement that I typed/ jrgordo100 says: ? spacredit says: you what in other to save time, let me give you some links to help you out as a guide for you to really check the problem and get a solution fast cause a got other client waiting. spacredit says: ehow.com/how_2308606_troubleshoot-lawnmower.html and essortment.com/home/lawnmowertroub_sxlb.htm. spacredit says: when you get into the link read properly and get back to me ok jrgordo100 says: Spacredit, I need the information on how to contact FixYa before I go to these links. I will need a phone #. Thank You. jrgordo100 says: are you there? I was Charged the $19.00 plus change spacredit (Wiz) Expertise:, 2 Way Radios, 35mm SLR Cameras, Air & Compressor Tools, Air Compressors, Air Conditioners ... 5 Power Lawn Mowers Experts Are you sure you want to navigate away from this page and end this Chat Session? If you leave, you will not be able to reconnect your Chat Session. YesNo We hope you found this Live Chat helpful. Click below to end this session. Accept this Solution If you need further assistance and would like to consult another expert, click here. When You Know You Don't Know, Then You Know. Buzz