19 Sep, 2018 → by ClaimboUser83701
Items Damaged in shipping

1

So buyer beware!! If you purchase one of their shipping packages and your items are damaged you are only insured up to $99 per box. So if you pack multiple items in a box and the whole box is damaged you will not be reimbursed the total amount. You would do better to purchase the boxes and ship your stuff yourself. We lost over $300 dollars using Dormco to ship personal items to our daughter in school. We provided pictures of the boxes and items damaged. We did everything on our part making sure things were wrapped and secured. I understand UPS (Lousy company too) were responsible for damaging the boxes but Dormco should have made sure every item that was lost was covered. All Dormco said was sorry we did all we could and pretty much stop contacting us. So when you see all the reviews on the website be Leary because there are bad ones too if you google. I wish I had before I purchased from them. UPS you suck too. I will never understand why you crushed not 1 box but multiple boxes out of the 10 we shipped.
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