1 Jan, 2018 → by ClaimboUser69184
Item not as described/no money back
1
The shoe was damaged and not as described. The item is poorly and cheaply made for a item that suppose to be custom made and $71 including shipping. The side of the shoe has dents and you can see glue. The item was shipped to a completely different address. I had to contact UPS to retrieve the item. The shoe I finally received was not the same shade color as shown in the picture. When I informed the company about the defects they told me the color would look the same in a different lighting and offered a $18 discount because they said nothing major was wrong with the shoes. The shoe has scratches and look as if it is coming apart. The representative also told me that she did notice the scratches and dents but it was only minor. It took me close to a month to receive these shoes when I ordered them on June 21 and paid to have them expedited. So I expected a close to perfect shoe for all that time. It's not what I expected. It's not a custom made shoe it's more like a made to order shoe, but this shoe has too many problems so I can't wear the shoe. I didn't get my money worth.