24 Apr, 2021 → by ClaimboUser966021
Item getting sent for click and collect 40 miles away

1

My son traded a bunch of games and switch joy con's so he could then purchase a ps vita. This was done at the local store in Livingston around 1.2 miles away. The store collected the stuff click and collect then was supposed to await email to collect ps vita. When we received this email it says your item is ready to collect in PAISLEY, 40 miles away. I've tried to rectify this error and now been told I have to cancel order and wait on refund. Obviously my son is going to be disappointed due to the fact he was really looking forwards to playing with friends online with his ps vita. I'm just a bit confused as to how this could happen as I never asked for it to be collected 40 miles away. Kindest Regards Mr Wylie
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