Hello We wrote to you about this issue last year. We never got an answer. We paid for the product below and the details are attached. We want the keycode of the product to be delivered to us. Thank you. Monica +[protected] ---------- Forwarded message ---------- From: IRSCA Gifted Education Date: Thu, Dec 9, 2010 at 3:27 PM Subject: Attention: DMCA Office, item bought on Swreg.org To: [protected]@digitalriver.com Dear Sir, Madam We attach the receipt of notice of payment for 1stMass Mailer, product pertaining to http://www.softstack.com/fstmail.html which we bought the other day on your secure check-out page at https://usd.swreg.org/cgi-bin/s.cgi?s=4507&p=4507FSTMM&v=0&d=0&q=1. We did not receive any code of activation though, and it's 2 days since then. The invoce states clearly that we are going to receive the Delivery Method Keycode by Email 1 - User License Please let us know what happened. We contacted them via their website http://www.softstack.com/contact.html and still, there's no answer. Could you please let us know what is happening? Thanks! -- Cu stima, Monica Gheorghiu, MBA Project Manager IRSCA Gifted Education pr { AT } giftededu.org below- THE INVOICE Order Invoice / Receipt Your order was processed successfully on Mon Dec 06 2010 Order Number: U1717191001 Our Details Your Details Sold by: SWREG Inc. 9625 West 76th St Eden Prairie MN, 55344 US VAT Number: EU826011714 Federal Tax ID: [protected] Name: Monica Gheorghiu Company: IRSCA Gifted Education asociatie Street: Bd Brancoveanu 4, bloc 12A ap4 City: Bucuresti Zip/Postal code: 041431 Country: Romania Telephone: +{NOT DISCLOSED Email: NOT DISCLOSED Payment Method: MasterCard**5408 Vat Number: RO17262316 Product Code Name Delivery Method Price Quantity Total 4507FSTMM 1st Mass Mailer Keycode by Email 1 - User License EUR 54.96 1 EUR 54.96 Total EUR 54.96 Grand Total EUR 54.96 If you are a company within the European Union and did not provide or do not have a VAT number, you can obtain the VAT refund from your taxing authority provided you are VAT exempt. We are unable to refund the VAT from a completed order. Copyright © 2010 SWREG Inc. Powered by SWREG Inc.