1 Jan, 2018 → by ClaimboUser418378
item # 692490, travelsmith flyaway anti-theft crossbody bag
1
On July 6th, I ordered this anti-theft, RFID-blocking bag for an upcoming trip to Europe. As of September 1st, it is STILL on backorder. This is completely unacceptable! Now it's too late to order from another company. The only thing I've heard back from TravelSmith is that they will be happy to cancel my order. What horrible customer service! I will NEVER shop with TravelSmith again, and I'm going to make sure everyone I know hears about this incident.