13 Feb, 2021 → by ClaimboUser262472
Issues in billing & calls

1

Hello, I have been trying to reach you via email and phone numbers since October 2020 without any feedback from your side. The billing has an issue; it overestimated the call duration (e.g., to give an example. a call according to phone was 10 mins while in the bill it recorded as 14 min). There is no customer service at all. All phone numbers did not work. Also, when trying international calls recently, it has an automated message that there is sufficient fund to complete the calls. Thanks
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of NuEra Telecom you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.