My mother is 84. She has had a card in her name for many years. She recently received her renewal card but was unable to renew because the primary card holder was her husband who is now deceased. Talking to customer service got us no where. She was told to apply for a new card on her own. She did this. She was rejected because they could not get a credit report. Her credit report was frozen to protect them from having a card opened in her husbands name. She, with the help of family, contacted the cred it company and got the account unfrozen for 30 days so she could re-apply. She reapplied and was rejected because there was already an application for her in the last 30 days that was rejected. Customer service is saying she cannot apply until 30 days after this last letter. By then the account will be re-frozen by the credit company. Nothing in the first rejection letter noted she could not apply until after 30 days had passed. Now she would have to go the entire process with the credit company again. I do not think a Marathon card is worth this and that the company is very insensitive to an older woman who has paid the bill on time and in full for 3 years since her husband died. Plus she did as they suggested twice to obtain a new card.