1 Jan, 2018 → by ClaimboUser125015
isn’t Mac compatible
2
This company's products, despite their claims otherwise, are not MAC compatible. They sent me three discs, two of which I actually received, and neither one would work on my MAC. They say that they only recently became MAC compatible, but I was not made aware of any problems when buying my picture package. They didn't even tell me that they weren't MAC compatible when I was buying the product. After making several phone calls and attempting to get what I paid for, they gave me a 15% refund and sent me another free picture, as well as another disc. When that disc still didn't work, after much upset and yet another phone call, they told me that they would make a one time exception and give me a full refund if, and only if, I sent them everything that they had sent me, including the free gifts for all of my previous time and upset, back to them at my expense. Well, I am sending it all back and we will see if they get my refund back to me in a timely manner. If I don't get it, I am going to dispute the charges through my credit card and get a refund that way. They can then fight my credit card company. I definitely don't recommend this company.