I have two screenshots from your website. One says my order was shipped Dec. 21st. One says it's still being made. Which is it? I need tracking details. Also, taking your phone number off your website and having a chat bot that disconnects me every time I try to actually contact a human is a shameful way of dealing with complaints. This will be my first and last purchase from Shutterfly. I shouldn't have to look at other websites to find the contact details you are hiding. Order number: 024087****73-800**** User's recommendation: Order elsewhere. They literally hide contact details to avoid your complaint.