23 Apr, 2018 → by ClaimboUser550621
Irresponsible car dealership

1

I bought a car from Driversselect three weeks ago, but I would not recommend this dealer. First, they put the dealer temporary license plate in my car, after a few days I received a buyers temporary plate by email without any instruction, I did not know that I had to replace the license plate until one day I received a notice of NTTA said that my toll tag balance was negative and more than 10 toll charges were charged while I was in my office. I called Driversselect and told them that they are responsible for the toll charges, but they told me that they are not responsible for all the toll charges after the date I bought my car. Secondly, before signing the documentation to buy the car, I told the sales representative that there are few things that need fixing in the car. She told me that their customer care will call me to schedule the service and fix all the problems I have addressed. Now, almost three weeks after I bought the car, no one in their custoer care called me to schedule the service, I called them several times, but their customer service and sales representative (the lady who sold me the car) never answers the phone calls. Such a bad experience when buying a car from Driversselect, I will never buy a car from Driversselect again.
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