I adopted a puppy after meeting it at a PetSmart. All seemed fine until the dog would need eat at home and had terrible skin (it is a rescue so understandable). Dawn, the owner of iResQ, was supposed to contact me after testing the siblings to let me know about any possible diseases/parasites. After reaching at multiple times throughout the next week Dawn responded saying the others had coccidia and our dog needed medication (would have been nice to know sooner). We were also NEVER given any shot records (she probably never received any shots) even after requesting multiple times. Following this as well as continued lack of appetite, severe eye infection, and diarrhea, the vet recommended postponing the spay. Dawn said that was fine and said we would aim for September. During September on a Tuesday evening, Dawn texts me saying our dog has a spay appointment for Thursday. I respond saying I cannot make that date with such short notice. She replies stating that we already discussed September and I would be forfeiting my $150 deposit and "free" spay (included in the $400 adoption fee). I said that was ridiculous and two days notice was unrealistic. I was available everyday the following week or that Friday. After much attitude (from Dawn) and back and forth texts, I was able to schedule an appointment for the following week. After a spay you are supposed to contact the organization and request a refund for the spay deposit. We contacted iResQ NUMEROUS times with no response. We finally brought the issue to our credit card company, who threatened litigation, and were refunded. The microchip that is "included" was also on "backorder". We just moved on all payed for all shots, vet visits and microchip at our normal vet. It was not worth the dealing with Dawn and her awful attitude. My experience with iResQ was terrible, to say the least. I love my puppy and am happy I have her but please adopt from any other rescue that deserves your money.